What We Do

Readiness

Readiness is the capacity to meet operational demands effectively, sustain performance over time, and recover sufficiently to meet future demands.

The Law Enforcement Officer-Operating System (LEO-OS), developed through HPRI, provides a practical framework for understanding that capacity. It connects three Readiness Layers with six Readiness Elements and four Phases of Recovery. Leadership shapes the conditions in which officers develop, maintain, and restore readiness.

Performance

Develop the capability to meet the demands of the job.

Performance includes the professional knowledge, judgment, and skills officers need to carry out their responsibilities. LEO-OS connects tactical preparation with psychological skills such as attention management, breathing regulation, mental practice, and effective self-talk. The goal is to help officers apply their training when circumstances become demanding or unpredictable.

Protection

Preserve the capacity to perform.

Protection addresses the practices and working conditions that help officers sustain their capabilities. Sleep, physical conditioning, supportive relationships, and early attention to emerging concerns all contribute. At the agency level, protection also involves examining how schedules, supervisory practices, and access to resources affect an officer’s opportunity to remain ready.

Restoration

Recover capacity and support continued development.

Restoration addresses the effects of routine demands as well as significant disruptions. It may involve recovery after extended shifts, support following a critical incident, or adjustment to changes in health or professional identity. Within LEO-OS, restoration also creates conditions that support learning and posttraumatic growth following significant adversity.

How the Layers Work Together

Performance, Protection, and Restoration operate throughout a career. They are not sequential stages. An officer can perform effectively during an incident, draw on protective habits and resources, and require restoration afterward. Each layer supports the ability to meet future demands.

LEO OS and PRO

PRO is an adaptation of the LEO-OS model that has been applied and tested at a large agency. HPRI uses LEO-OS to describe the broader framework and its application across law enforcement agencies. The framework provides a common structure while allowing implementation to reflect an agency’s personnel, resources, and operational needs.